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Terms & Conditions

Terms of Service

The following terms outline the rules and regulations governing your use of our website, products, and services. By accessing or using EntroSol Doors & Windows website and services you agree to comply with and be bound by these terms.If you do not agree with any part of these terms, please refrain from using our services.

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1. Account Registration and Use

​​

​1.1. To access certain features and services on EntroSol Doors & Windows, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities associated with your account.
1.2. You agree to provide accurate, up-to-date, and complete information during the registration process and to promptly update any changes.


2. User Conduct

 

2.1. You agree not to engage in any unlawful, harmful, or inappropriate conduct when using EntroSol Doors & Windows. This includes, but is not limited to, posting or sharing offensive, defamatory, or infringing content.
2.2. You shall not attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with the proper functioning of EntroSol Doors & Windows.

​3. Products and Services
 

3.1. EntroSol Doors & Windows provides information, products, and services related to bifold doors. We make every effort to ensure the accuracy of our content, but we do not guarantee its completeness or correctness.
3.2. Product availability and pricing are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

​4. Payment and Billing
 

4.1. If you make a purchase on EntroSol Doors & Windows, you agree to pay the specified price and any applicable taxes. Payment is processed through secure payment gateways.
4.2. We do not store your payment information, and any payment-related data is handled in accordance with our Privacy Policy.

 

​5. Returns and Refunds

​5.1. Our Return Policy, as outlined separately, governs returns and refunds for products purchased through EntroSol Doors & Windows.

​6. Intellectual Property

6.1. All content, logos, trademarks, and intellectual property on EntroSol Doors & Windows are the property of EntroSol Doors & Windows or its licensors. You may not use, reproduce, or distribute these materials without our express written consent.


7. Privacy

 

7.1. Your use of EntroSol Doors & Windows is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

8. Termination


8.1. We reserve the right to terminate or suspend your account or access to EntroSol Doors & Windows at our discretion, without notice, if you violate these Terms or engage in any behavior that we deem harmful to our community or business.

​9. Disclaimer of Warranties
 

9.1. EntroSol Doors & Windows provides its services “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


10. Limitation of Liability​

10.1. EntroSol Doors & Windows and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services.

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11. Governing Law

 

​11.1. These terms are governed by and construed in accordance with the laws of California. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts located in California.
 

12. EntroSol Alerts – SMS Messaging Terms
 

EntroSol Alerts is our SMS messaging program that provides subscribers with timely updates including:

 

  • Product launches

  • Promotions and discounts

  • Order confirmations and delivery updates

  • Appointment reminders

  • Other relevant EntroSol

communications

Opt-Out Instructions

You may cancel the SMS service at any time by texting "STOP" to our shortcode. Upon doing so, you’ll receive a confirmation and no longer receive SMS messages from us.

 

Rejoining Instructions

To rejoin, simply opt in again as you did initially, and we will resume sending SMS updates to you.

 

Help Instructions

If you need help, reply with "HELP" or contact us at:
e-mail: sales@entrosol.com
phone: (818) 453-1179

Message and Data Rates

Message and data rates may apply. Message frequency may vary based on your interaction with us. Please consult your mobile carrier for details.

 

Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

 

Privacy & Compliance

All SMS communications follow applicable legal and industry standards, including CTIA and TCPA guidelines. For details on how we protect your data, visit our Privacy Policy.

 

By using EntroSol Doors & Windows website and services you agree to these terms and acknowledge that they constitute a legally binding agreement between you and EntroSol Doors & Windows. We reserve the right to update or revise these terms at any time, so please review them periodically for changes. Your continued use of EntroSol Doors & Windows signifies your acceptance of any modifications to these terms.

Privacy Policy

The following terms outline the rules and regulations governing your use of our website, products, and services.By accessing or using EntroSol Doors & Windows website and services you agree to comply with and be bound by these terms.If you do not agree with any part of these terms, please refrain from using our services.

​​

1. Account Registration and Use

​​

​1.1. To access certain features and services on EntroSol Doors & Windows, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities associated with your account.
1.2. You agree to provide accurate, up-to-date, and complete information during the registration process and to promptly update any changes.


2. User Conduct

 

2.1. You agree not to engage in any unlawful, harmful, or inappropriate conduct when using EntroSol Doors & Windows. This includes, but is not limited to, posting or sharing offensive, defamatory, or infringing content.
2.2. You shall not attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with the proper functioning of EntroSol Doors & Windows.

​3. Products and Services
 

3.1. EntroSol Doors & Windows provides information, products, and services related to bifold doors. We make every effort to ensure the accuracy of our content, but we do not guarantee its completeness or correctness.
3.2. Product availability and pricing are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

​4. Payment and Billing
 

4.1. If you make a purchase on EntroSol Doors & Windows, you agree to pay the specified price and any applicable taxes. Payment is processed through secure payment gateways.
4.2. We do not store your payment information, and any payment-related data is handled in accordance with our Privacy Policy.

 

​5. Returns and Refunds

​5.1. Our Return Policy, as outlined separately, governs returns and refunds for products purchased through EntroSol Doors & Windows.

​6. Intellectual Property

6.1. All content, logos, trademarks, and intellectual property on EntroSol Doors & Windows are the property of EntroSol Doors & Windows or its licensors. You may not use, reproduce, or distribute these materials without our express written consent.
 

7. Privacy

 

7.1. Your use of EntroSol Doors & Windows is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

8. Termination


8.1. We reserve the right to terminate or suspend your account or access to EntroSol Doors & Windows at our discretion, without notice, if you violate these Terms or engage in any behavior that we deem harmful to our community or business.


9. Disclaimer of Warranties

 

9.1. EntroSol Doors & Windows provides its services “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


10. Limitation of Liability​

10.1. EntroSol Doors & Windows and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services.

​​
11. Governing Law

 

​11.1. These terms are governed by and construed in accordance with the laws of California. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts located in California.

By using EntroSol Doors & Windows website and services you agree to these terms and acknowledge that they constitute a legally binding agreement between you and EntroSol Doors & Windows. We reserve the right to update or revise these terms at any time, so please review them periodically for changes. Your continued use of EntroSol Doors & Windows signifies your acceptance of any modifications to these terms.

Shipping Policy

At EntroSol Doors & Windows we recognize the importance of efficient and reliable shipping for our valued customers, especially for international deliveries. While we are committed to ensuring that your order reaches you promptly, we believe in transparency regarding our shipping procedures.
 

Order Processing

​​

​Upon placing your order, please allow up to 2 business days for our dedicated team to meticulously inspect, package, and prepare your items for shipment. This thorough inspection is conducted to uphold our stringent quality standards, ensuring your complete satisfaction with the products you receive.


Shipping Time

 

Following the inspection period, your order will be dispatched to your international destination. We typically engage reputable courier services to facilitate the safe and timely delivery of your items. The estimated shipping time to international destinations is approximately 7 days.

Unforeseen Delays
 

While we make every effort to adhere to our estimated shipping times, it is essential to acknowledge that unforeseen delays, such as customs clearance or adverse weather conditions, may occasionally occur. Although these delays are rare and beyond our control, we appreciate your understanding in such instances.

​Tracking Your Order
 

To keep you informed about the progress of your order, we provide a tracking number as soon as your shipment is en route. This tracking number allows you to monitor the status of your delivery and estimate its expected arrival date.
 

Multiple Items in One Order
 

If you have ordered multiple items, please be aware that they may arrive separately. This is because they might be shipped from different warehouses to expedite the delivery process.

 

Shipping Costs
 

Shipping costs are determined based on your location and the weight and dimensions of your order. These costs will be clearly presented at the checkout before you finalize your purchase.
 

​​
At EntroSol Doors & Windows, we take immense pride in delivering top-quality products to our customers around the world. While we strive to ensure a swift journey for your order, please bear in mind the two-day inspection period and the potential for unforeseen delays, which could affect the overall shipping time. We value your patience and trust in us to provide exceptional products and service. If you have any questions or concerns about shipping, please feel free to reach out to our friendly customer support team for assistance.

Advertising Policy

We’re delighted to have you explore our collection, and we want to ensure your shopping experience is exceptional. Please take a moment to familiarize yourself with our Advertising Terms:
 

Accuracy of Information

​​

EntroSol Doors & Windows is committed to providing accurate and current information about our premium bifold door products. While we strive for precision, if you notice any discrepancies, please bring them to our attention, and we’ll address them promptly.


Product Availability and Pricing

 

Availability and pricing of our bifold doors are subject to change without prior notice. We reserve the right to modify product offerings and adjust prices as necessary. Any changes will be reflected on our online store.

Promotions and Discounts
 

Keep an eye on our exciting promotions and discounts. Each offer may have specific terms and conditions, so be sure to review them before making a purchase. Typically, only one discount code can be applied per order unless otherwise specified.​​

Shipping and Delivery

delivery estimates, are detailed in our Shipping Policy. While we aim for accuracy, please be aware that unforeseen circumstances beyond our control may cause delays.
 

Returns and Refunds

For information on returns and refunds, please refer to our Return Policy. We are dedicated to ensuring your satisfaction with our EntroSol Doors & Windows, and our team is ready to assist with any concerns you may have.

Privacy and Security
 

Your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and secure your personal information. You can trust EntroSol Doors & Windows to prioritize your privacy in every transaction.

 

Thank you for choosing EntroSol Doors & Windows. If you have any questions or require assistance, our customer support team is here to provide top-notch service.

Happy shopping!​​

 

Changes to Terms & Conditions

We may update Terms & Conditions periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

 

If you have any questions or concerns about Terms & Conditions, please contact us at:
 


Entrosol
1425 1st Street 
San Fernando, CA 91340
Email: sales@entrosol.com
Phone: (818) 453-1179

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