1. Introduction

Welcome to Entrosol Doors & Windows ("we").
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.entrosol.com/ (the "Site").

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2. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping/billing address when you make a purchase or inquiry.

• Payment Information: Processed securely through third-party payment providers; we do not store payment details.

• Technical Data: IP address, browser type, operating system, and usage details through cookies and analytics tools.

• Marketing Preferences: If you opt-in for newsletters, promotions, or updates.

3. How We Use Your Information

We use your information to:

• Pocess and fulfill orders you place with us.

• Communicate with you and respond to your inquiries.

• Provide customer service and technical support.

• Send promotional messages or newsletters only if you’ve opted in.

• Analyze website usage, traffic, and improve user experience.

• Meet legal or regulatory requirements.

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4. EntroSol Alerts – SMS Messaging

EntroSol Alerts is our SMS notification service providing updates on promotions, orders, appointments.

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• Opt-Out: Text “STOP” to unsubscribe at any time.

• Help: Text “HELP” or contact us at sales@entrosol.com or call (818) 453-1179

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services..

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